Corporate Social Responsibility Policy

The purpose of this Corporate Social Responsibility policy is to outline our commitment in relation to Corporate Social Responsibility.

At Just Move, CSR is about the moral principles, policies, and values that govern the way we engage in business activities. It is not just about the legal requirements but also aims to establish a code of conduct that drives employee behaviour at all times and helps build trust between our business and its customers.

Business Ethics Policy Statement

Just Move does not tolerate any form of illegal or immoral activity, corruption, bribery or attempted bribery. It is against our core values of conducting business. Just Move has pro-active measures in place to detect and prevent non-ethical practices and conduct.

For our customers, we offer full compliance to laws and legislations, set by government agencies as well as FIDI, the global alliance of international moving and relocation companies.

In relation to the respective charters, we support and commit to;

• never engaging in any form of bribery, either directly or indirectly.
• never offering or making and improper payment, or authorise an improper payment to any individual, including any local or foreign official anywhere in the world.
• never attempting to induce an individual, or a local or foreign official to behave illegally or improperly.
• never offering or accepting, money or anything of value, such as gifts, kickbacks or commissions, in connection with the procurement of business or award of a contract.
• never offering a gift or token of hospitality to any public employee or government official or representative if there is any expectation or implication for a return favour.
• never accepting any gift from any business partner if there is any suggestion that a return favour will be expected or implied.
• never disregarding or failing to report any indication of improper payments to the appropriate authorities.
• never inducing or assisting another individual to break any applicable law or legislation.

Below you will find links to two chapters that we support; Anti-Trust (ATC) and Anti-Bribery and Corruption (ABC).  Signed versions are accessible on our website and our signed certificates are available on demand.  Click here for information on our:

FIDI

FIDI Anti-Trust, Anti- Bribery & Anti-Corruption Charters

Sincerely

Wayne Bracken – Managing Director

Company Ethics

Who We Are

Just Move is an Irish owned removals and logistics solutions company that caters for the domestic, international, public sector and corporate clients.

On behalf of our clients, Just Move manage household and office relocations, warehousing and storage, and international shipping and customs.

We operate all aspects of our business to a very high standard and we are IAM, GEM, BAR and FEDEMAC affiliated.

Our office, warehouse and road crew are highly trained and have a wealth of experience in this industry.

Our Vision on Doing Business the Right Way

CSR is as a key element in ensuring long-term employee and consumer trust. Just Move embraces long term relationships with our employees, our customers and our partners around the world.

Just Move is an open and transparent provider and employer. We believe in equality in all its forms, whether gender, race or religion.

Wherever possible, we do all we can to take care of the environment during our work.

We believe in people. We are in a truly people business.  So, it’s important that we hire the best team to look after our customers.

Our Vision

Our philosophy is simple: “Be brilliant at the basics”.  We live by this philosophy because we know it is the foundation of success for our customers and our business.

Understanding and delivering on the basics, means that we try harder, work faster, work smarter, be kinder, more understanding, better listeners, more effective, more pride in our work and exceed our and our customer’s expectations.

Combined together, it’s our recipe for success

Just Move takes responsibility for the impact that our activities have on customers, suppliers, employees, communities and others, as well as the environment. This commitment extends beyond the statutory obligation to comply with laws and legislation. It means that Just Move provide a broad commitment to support a better society. Arising from this, the focus areas of the Just Move ‘People Planet Profit’ program are to;

• include social responsibility in our business and all we do or don’t do;
• document policies on health, security and safety, communicated and understood within the organisation and supply chain;
• be compliant with laws and legislation regarding rules and regulations applicable to our business;
• minimise the risk of accidents, personal injuries, materialistic, environmental and / or reputational damage;
• ensure we operate as per our business ethics statement;
• actively avoid of any conflicts of interest;
• respect human rights;
• promote diversity and inclusiveness in our workforce.

Our Staff

As we love what we do, we also love an inclusive and diversified workforce and this is always something that we are keen to implement, where possible, when recruiting and developing our staff.

We will never tolerate discrimination against any employee or job applicant because of race, colour, religion, sexual preferences, national origin, gender, physical or mental disability, or age.

Our staff is fully involved in the development of our corporate social initiatives. We care for our staff, as we believe they are making a significant impact on the exceptional service we deliver to our customers.

Note that as of 1st of January 2025 we also will release our Corporate Sustainability Policy, which will include goals for the year 2025.

Our Customers

By actively seeking out feedback from our customers, we continue to learn how to best interact and serve our customers. We are a customer centric company with high expectation of staff and partners to deliver excellence in customer service; end-to-end.

Rules, regulations such as FIDI FAIM requirements, help guide us in this endeavour.  We ensure we take onboard what we learn on a case-by-case basis and by our ‘soft skill’ training sessions, held at least twice a year and at our regular team meetings.

Our Partner Network

Our supply chain partners are required to fully comply with our business ethics, to include FIDI FAIM’s ATC and ABC Charters.

Our supplier chain / partner selection criteria are compliant with our requirements, price, delivery reliability and historic performance data. Areas of potential conflict with regard to our policies are being addressed and discussed.  We have a procedure on how we select our partners which is reviewed and updated at least once a year.

Our partners should comply to the PCG-Professional Cooperation Guidelines, which are created by FIDI and accepted throughout our Industry (also recognized by IAM, LACMA and PAIMA branch-organisations).

Our Community

We lead by example. We are actively participating in our professional communities and encourage to ‘give and give back’.

The impact of doing our business can be difficult to calculate but we attempt to do where possible.  As a growing company, we keep an open eye for any particular environmental or social issues, such as waste disposal and traffic conduct etc. Moreover, we endeavour to support the local market where we can and are interested in supporting local social activities and charitable efforts.

Working Conditions

Just Move’s working conditions do cover, as a minimum:

• a safe and healthy work environment. We take steps to prevent injuries, provide regular health and safety worker training and deploy systems to detect threats to health and safety;
• adequate maintenance. We require from our operational partners adequate provision and maintenance of warehousing, equipment and vehicles.
• A provision for regular training and dissemination of information. We keep our staff fully appraised of our policies, any changes in external policies or improvements in health and safety.
• Investment in Safety. We pay attention to environmental and safety criteria in the selection of new products and services.
• We do not allow any discrimination or harassment based on race, caste, origin, religion, disability, age, gender, sexual orientation, union or political affiliation.
• We do not allow any form of corporal punishment, mental or physical coercion or verbal abuse;
• Working hours. We comply with the applicable laws;
• Absenteeism and Attrition. We aim for reduced absenteeism and staff turnover;
• Wages are paid for a standard working week and are meeting legal and industry standards; disciplinary deductions are excluded;
• A clearly communicated business ethics policy, to include the major FIDI Charters on Anti-Bribery and Corruption and Anti-Trust.

Business Ethics Policy

Just Move’s business ethics policy is based on adequate structures and systems that provide for authority, responsibility, accountability and sustainability and is driven by four major motives:

• Compliance with the law;
• Risk management;
• Reputation enhancement;
• Value added to the community.

Our policy is developed and implemented appropriate to the purpose of our organisation and is documented, communicated and understood within the organisation. The policy outlines our approach for dealing with the threat of fraud and corruption, internally as well as externally. The key objectives are prevention, detection and investigation. We respect our customers and develop a reputation for meeting their reasonable expectations. We respect our competitors in the market place and are competing intensely, but fairly, without any use of anti-trust or anti-competitive activities.

Compliance with Legislation

Just Move is committed to conducting business responsibly in accordance with all the relevant legislation. Our policy is to ensure that our employees are aware of and take steps to comply with relevant laws and regulations. We conduct our business without the payment or receipt of unlawful incentives.

Environmental Management

Our health & safety policy focuses on prevention of personal as well as materialistic accidents and injuries, either or not with, environmental impact.

Our partner selection for intra-European, overseas or air transportation of our cargo, is also being based on similarity of vision with respect to CSR policy.

Our packing materials are based on ecologically sound materials. We set environmental aims with respect to reducing waste and use of materials, energy and water.

Materials to be recycled are brought to a collection centre to be sorted with the intention to be reprocessed into new materials bound for manufacturing.

Charitable Efforts

Just Move is striving to fulfil its responsibility as a corporate citizen by engaging in a variety of activities that contribute to the creation of a better society. Just Move is actively developing ways to meet various challenges in the field of supporting specific good causes, charitable donations and sponsorship. We encourage and support our employees to be involved in volunteering work or other social contribution activities that are of value to society at large.

Risk Management

In order to manage and implement our policies effectively, we have a system of continuous evaluation. The Just Move management has responsibility for our policies with respect to the company’s social, environmental and economic activities. However, everyone in the organisation is responsibility for contributing to the achievement of our targets

Anti-Bribery & Corruption Policy

No Just Move employee, manager, director or independent third party acting on behalf of the company may pay, offer or promise to pay, or authorise a payment to any party, public or private, in any country, in order to secure an improper benefit for the company and / or for him or herself. Nor may they accept or solicit such payment. A ‘payment’ includes making or receiving bribes or kickbacks, as well as conferring or receiving anything of value, whether tangible or intangible (e.g., gifts, entertainment, travel expenses, charitable donations, political contributions, hiring an individual or relative).

Anti-Bribery and Corruption Charter – This is our commitment:

We have read and understood the FIDI rules and conditions specified in the FIDI Anti-Bribery and Corruption Charter (FIDI ABC Charter).

We demonstrate this commitment by pledging to take a zero-tolerance approach to bribery and corruption. At all times, Just Move staff will act professionally, fairly and with the utmost integrity in all business dealings and relationships.

Just Move formally accepts and agrees to abide by the rules and conditions outlined in the FIDI Anti-Bribery and Corruption Charter (FIDI ABC Charter) as these appear in the latest edition of the FAIM Implementation Manual and is also available on the FIDI website:

FIDI Anti-Trust, Anti- Bribery & Anti-Corruption Charters

The FIDI requirements regarding anti-bribery and corruption have been fully implemented in the Just Move organisation and through their supply chain and business partners

Anti-Trust & Competition Law Policy

Anti-Trust & Competition Law Policy

Just Move competes vigorously, fairly and independently for business, in every ethical way, in every area of every market.  The anti-trust and competition laws of the countries in which Just Move does business are the foundation of competitive free enterprise.

Just Move requires that all employees fully comply with the anti-trust and competition laws of the countries in which Just Move does business. It is illegal in the U.S. and many other countries in which Just Move does business to enter into agreements, understandings or discussions with any of our competitors concerning: prices or discounts; terms of conditions of sale, including credit terms; profits, profit margins or costs; shares of the market; distribution practices or channels; bids or the intent to bid; capacity expansion or entering new markets; selection, classification, rejection or termination of customers or classes of customers; sales territories or markets; exchange of competitive information; or any other matter inconsistent with complete freedom of action and independence of the company in the conduct of its business.

In addition, no employee of Just Move may enter into any exclusive dealing arrangement in which the sale or lease of goods or services is conditioned on the customer ́s refusal to deal in the goods or services of a competing seller. Also, no officer or employee of Just Move may enter into a tying arrangement in which the sale or lease of the goods or services is conditioned on the sale or lease to the sale or lease of a separate product or service. In addition, no officer or employee of Just Move may enter into any illegal price discrimination between competing customers, nor engage in deceptive trade practices proscribed by US or other law.

Just Move’s management have committed to compliance with the anti-trust and competition laws. Please consult them before extending different discounts, rebates, allowances or other price adjustments or different terms or conditions of sale to different customers for the same product or if you have any questions or concerns and any time you need assistance in understanding or complying with this policy.

Anti-Trust Charter – This is our commitment;

We have read and understood the FIDI rules and conditions specified in the FIDI Anti-Trust Charter (FIDI ATC Charter).

As we have elaborated above, Just Move requires all employees to fully comply with the anti-trust and competition laws of all countries in which Just Move does business.

Just Move formally accepts and agrees to abide by the rules and conditions outlined in the FIDI Anti-Trust Charter (FIDI ATC Charter) as these appear in the latest edition of the FAIM Implementation Manual and is also available on the FIDI website:

FIDI Anti-Trust, Anti- Bribery & Anti-Corruption Charters

Data Protection & Privacy Standard

This is our commitment:

Just Move is committed to respecting its customers by handling all their personal information that is collected in connection with their operational assignment in accordance with applicable local law as well as our own Privacy Policy.

All Just Move employees must abide to this Privacy Policy.

Just Move adopts a comprehensive risk management process taking into account risks, threats, vulnerabilities and impacts, designed to meet international standards for Information Security throughout its business on an ongoing basis.

Just Move’s requirements regarding data integrity have been implemented in the Just Move organisation through our privacy policy, which is available on the Just Move website, click here:

Just Move Privacy Policy

Defect & Escalation Management

In the case of defects or escalations regarding our policies;

Just Move is committed to ensuring the correctness and implementation of our corporate policies and statements.

Should you encounter any defects or concerns and which to bring it to our attention by escalating it, kindly contact our Managing Director, Wayne Bracken wayne@justmove.ie